My order

• What is the minimum I can order?
• Why do you encourage customers to place an order every week?
• What happens if I add something to my preferences list?
• What happens if I add lots of 'never sends'?

My delivery

• Can I specify a delivery time?
• I live in an apartment can you deliver to me?
• What if I forget to leave my bin outside?
• One of the items that I ordered was missing this week
• What if I am going away on holiday?
• I didn't get a newsletter/ invoice this week

Packaging/Storage

• Why are some products packed in plastic bags?
• How do I store my organic produce?

Quality and availability

• One (or more) of the items in our box this week was poor quality
• Why are some products not available from LifeOrganic at a time when we can find them in the supermarkets?
• Why don't you sell the bigger quantities of cleaning products, toilet paper or napkins?
• How can I find out what is going to be in my box this week?

Sourcing

• What is your ethical sourcing policy?
• Can you specify each week where the contents of my box comes from?
• What is produce 'in conversion'?

Suggestions

• How can I make suggestions for new products or better services?
• Do I get a reward for recommending your service to other people and other organizations?